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Google is reportedly developing and testing a new king of voice assistant codenamed “Duplex”. It is Google’s new Natural language voice assistant. They are expecting it to replace call centres and answer customer service question to the Realtime users. According to the statement made by a google Spokesperson to The Information currently they not actively testing it and are taking a slow and steady approach in incorporating the results that they are getting from their intense testing. Google is not testing the tech with the business right now but the business world itself could be looking for the ways to use this impressive tech.  The statement made by the spokesperson was “ It’s important that we get the experience right both for the people and for businesses and we’re taking a slow and measured approach as we incorporate learnings and feedback from our tests – Google spokesperson ”. If Google’s plans are successful they we may be looking at world wide disruption in call centr...

Amazon and Google have both been trying their best to expand their market share in India but the task is not as simple as it seems. It was difficult enough for their AI powered Google assistant Amazon Alexa to understand Indian English but the main challenge in front of the tech giants is to make assistant able to decipher the many local languages as well as the combination of Indian English and those local slangs. According to the statement made by the head scientist of Alexa AI, amazon, Mr. Rohit Prasad India is said to be the most technically challenging countries among all the countries Alexa was launched in. according to him the main problem is that Indian user tends to interact with Alexa in mashup of languages in the same sentence. So, to make Google Assistant and Amazon Alexa more efficient in Indian market they need to be able to decode sentences like “Ok Google, Aj Kaa Weather Kaisa Hai?” or something like “Is week ka top song play karo.”. To reach this goal Am...